Communicate With Your Business Data
Give employees and customers an intelligent assistant that can search approved information, retrieve live data and provide useful answers in natural language.
Empower your workforce with a smart chatbot that handles routine inquiries, accesses company knowledge bases, and delivers instant, accurate responses around the clock.
More Than a Standard Chatbot
Most traditional chatbots follow fixed scripts and provide limited answers. A custom AI assistant can understand a user's question, search authorised business information and deliver a relevant response.
The assistant can be connected with:
- Internal company documents
- Policies and procedures
- Product and service information
- CRM records
- ERP information
- Project and site data
- Customer accounts
- Workforce records
- Inventory information
- Support knowledge bases
- SQL and other databases
- Approved third-party applications
G-Tech Assistant
Online | Always helpful
Internal AI Assistants
An internal assistant can help employees locate information without searching across multiple folders, systems or spreadsheets.
Employees may use it to:
- Find a company policy
- Summarise a project
- Check an order or job status
- Review customer history
- Retrieve operational statistics
- Identify outstanding approvals
- Search technical documentation
- Generate a management summary
- Locate a specific clause in a contract
- Find compliance or training information
Customer-Facing AI Chatbots
Customer-facing assistants can provide immediate support while reducing repetitive enquiries handled by your team. The chatbot can be embedded into a website, application, customer portal or internal platform.
They can assist with:
- Product and service questions
- Account and subscription information
- Order or application status
- Appointment enquiries
- Technical support guidance
- Package recommendations
- Document requests
- General onboarding assistance
- Escalation to a human team member
- Account & billing support
Live Data With Controlled Access
Access to live information must be managed carefully.
We can configure role-based access so each user receives information based on their identity, department, customer account or authorisation level.
The Solution May Also Include:
9 layers of robust enterprise protection protecting your generative models
- Authentication
- Source References
- Response Logging
- Restricted Topics
- Human Escalation
- Approval Workflows
- Confidence Checks
- Audit Records
- Feedback Collection
Secure Data Bot
System
Verifying credentials...
Role: Sales Manager
Access granted.
You
System
Live data
Live- PipelineSydney
- Revenue$1.24M
- Conversion3.8%
- Last update2m ago
You
Why UsWhy Choose G-Tech Solutions?
A Complete AI, Software and Integration Team
G-Tech Solutions is a complete AI and software development team. We design and build AI systems, custom software, web and mobile applications, APIs, CRM and ERP integrations and cloud platforms that help Australian businesses modernise operations and improve efficiency.
Custom Solutions
Custom solutions designed specifically around your unique business workflows.
Dedicated AI Team
A highly dedicated AI development team focused on modern intelligent architecture.
AI & Software Combined
Advanced AI and custom software development capabilities aligned under one roof.
System Integration
Seamless integration with existing enterprise and legacy business systems.
Practical Outcomes
Practical, real-world solutions directly focused on operational outcomes.
Scalable Architecture
Robust and scalable architecture engineered for future enterprise expansion.
Transparent Communication
Transparent project communication, ongoing support, and active optimisation.
Australian Expertise
Deep Australian business landscape and industry context understanding.
Give Your Team Faster Access to Business Information
Create an AI assistant that understands your organisation and securely communicates with approved live data.